Invoice Policy / Late Fee Policy / Billing Policy
CANCELLATIONS AND REFUNDS
Please read the Cancellations And Refunds Policy ("Invoice Policy," or "Billing Policy" ) below, which applies to all our features products and services provided by Hostinglelo ("Hostinglelo.in," "us,", "our"). Purchasing any Service from Hostinglelo implies that you agree to be bound by it. This "Cancellations And Refunds Policy" is updated regularly and It is very important that you read before you purchase any Service(s) from Hostinglelo.in . It is our belief that we will do our best to meet all our customers' needs, however, due to some unavoidable circumstances, users may not be satisfied with our products and services. In such cases, clients can cancel their services and ask for "Hostinglelo Wallet Refund" if dissatisfied with our services. Please note that "Hostinglelo Wallet Refund" will only be issued if cancellations were made within the timeframe listed under "Our Standard Refund Policy", otherwise not. Users can receive a "Hostinglelo Wallet Refund" for their service with us if they cancel Products/Services that are eligible for a refund under our Standard Refund Terms.
Agreement with Customer
It is your / user / customer responsibility to ensure that you understand our Cancellations And Refunds Policy before signing up for any of the services on Hostinglelo. The Cancellations And Refunds Policy apply to all Services you receive from Hostinglelo during the Term or Renewal Term.
Hostinglelo Standard Refund Policy /
Our Standard Refund Policy
The amount you paid will be "Hostinglelo Wallet Refund" if the services we provide do not meet your expectations, or if they do not work properly. Please request a "Hostinglelo Wallet Refund" by contacting us on Ticket Support within 7 days of activation of your hosting account.
Refund Type: We Only provide "Hostinglelo Wallet Refund".
Our refund policy is straightforward: once we receive any payment for any service, we will only issue a "Hostinglelo Wallet Refund". There are many services we offer, such as Domain Names, Shared Hosting, VPS, Servers, SSL, and user can use "Hostinglelo Wallet Refund" to purchase those services.
Refundable Services: ("Monthly Web Hosting" "Cheap Web Hosting" "Unlimited Web Hosting" "Small Business Hosting" "Reseller Web Hosting").
NON-Refundable Services: ("Domain" "VPS Web Hosting" "Dedicated Server" "SSL Certificates" "Business E-Mail").
Please note that refunds will not be provided in the following circumstances:
- It is not possible to cancel, change or get a refund for a Domain Name once it has been registered or activated.
- We only offer one refund per customer / Multiple services or multiple sign-ups do not qualify for a refund.
- Under no circumstances can we give a refund to any customer who has used a coupon code or promo to purchase products.
- Whenever we discover suspicious / incomplete / incorrect contact details, like an invalid phone number, e-mail address, name, address, etc. the refund will be canceled, and the account will be deleted. Account information and document information (Voter ID, Adaar Card, or Passport) should match otherwise refunds will be canceled and the account will be deactivated.
- Abuse of Resource (Resource Limit Is Reached) - Abuse of the CPU or overuse of RAM & CPU are not permitted. Accounts that abuse the CPU or RAM will be temporarily suspended immediately. In this situation, you will have to upgrade your account to any upper plans / VPS / Dedicated server or optimize your website content (plugins, themes, website code, script code) in order to continue using your website. (Refund will not be granted, however user can use this plan for another website.)
- You will not receive a refund if your Service(s) have been suspended for Phishing / Copyrighted Content / Account Over-Use / Misuse of our service / Illegal uses / Over Use of RAM & CPU or Both / Terminated Account / Violations of Terms and Conditions / Copyrighted Code / Email Marketing / Email Abuse .
Services Cancellation /
Cancellation Process
In addition to refusing service to anyone, we may restrict access to our servers. All services provided by us should be used only for lawful purposes. We are prohibited from transmitting, storing, or presenting any information or material in violation of any applicable laws. This list is intended to provide examples of activities that are strictly prohibited on our server.
- Our cancellation process is done through your client area in the event that you wish to discontinue our services at any time. You need to clear all pending dues before the cancellation request is processed.
- Users are free to cancel their services at any time, but cancellation does not automatically result in a refund.
- A cancellation request can either happen immediately or once your subscription period ends. If you cancel immediately, you will no longer have access to your hosting plan or service.
- If you wish to cancel your service you must back up all your data before you do so. Once your cancellation request is submitted all the data on our server will be deleted and cannot be retrieved.
- You can cancel a subscription by submitting a Support Ticket or by logging into the client area of your account through Dashboard.
Cancellation Request Policy /
Account Termination Policy
- Cancellation After Expires : After your subscription expires, your hosting account will be suspended, and within next 24-48 hours after your subscription expires, we'll terminate it.
- User Apply for Cancellation : If you wish to cancel your services, you can do so by ticket support, chat support, or portal. We'll terminate your account within a few hours, and all data will be deleted.
- Fail to Renew on Time : The account will be suspended 1 hour after you fail to renew it, and it will be terminated within 10 days if you do not renew on time.
- Terms & Conditions (TOS) violations are not tolerated : If you violate our Terms & Conditions(TOS) during your subscription period, your account will be immediately suspended and terminated.
Invoice Policy / Late Payment Policy /
Non- Payment Policy
- Prices listed on the site are exclusive of taxes. Taxes will be added to your final invoice once items are added.
- Non-payment of invoices by the due date will result in this hosting account being suspended. The hosting account will be terminated within 10 days of suspension (all hosting data will be deleted).
- Hostinglelo.in will not responsible for the data of customers whose hosting accounts do not renew in a timely manner or are terminated (so please renew your hosting account upon expiration). In the event that a terminated user account is renewed, any data that is in that account will not be restored. Instead, a new account will be created.
- The late fee of 10% will be applied if you do not pay the renewal invoice by the DUE DATE. A balance on a customer's account that is not paid off will prevent them from placing new orders or activating new packages.
