Knowledge base https://www.zybosys.com/support/kb Thu, 31 May 2018 10:40:25 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.8 How to create email account in cPanel https://www.zybosys.com/support/kb/how-to-create-email-account-in-cpanel/ Thu, 14 Sep 2017 14:06:46 +0000 https://www.zybosys.com/support/kb/?p=55 In order to create new email account in cPanel, follow the instructions below:

1. Log in to your cPanel > Mail section > Email Accounts menu:

2. If you have multiple domains, select the domain you want your email account to be associated with in the drop-down list in the top right corner and enter the desired email and a strong password of your choice:

Click on Create Account once all is set.

3. To log in webmail, click on More next to the email account in question > Access Webmail:

4. Once done, you will see the icons of the three webmail interfaces:

5. Feel free to choose any access webmail.

Horde webmail interface:

Roundcube webmail interface:

SquirrelMail webmail interface:

6. You can also access webmail directly in the browser using one of the following links:

https://yourdomain.com:2096
https://yourdomain.com/webmail
http://webmail.yourdomain.com

NOTE: If you use http://webmail.yourdomain.com link to get into your webmail, you will most likely see a ‘broken’ interface when accessing Horde and SquirrelMail mail clients. It happens since such proxy link uses port 80 to connect, while the default cPanel configuration for the aforementioned clients implies port 81. This mismatch may result in a connection error or a corrupted webmail displaying.

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How to create a cPanel account in WHM https://www.zybosys.com/support/kb/how-to-create-a-cpanel-account-in-whm/ Thu, 14 Sep 2017 13:52:09 +0000 https://www.zybosys.com/support/kb/?p=40 WHM allows you to create accounts for your clients quickly and easily in Account Functions section > Create a New Account menu:

To speed up account creation, we recommend adding Packages, a specific set of features for the default use during cPanel account creation:

When creating a new cPanel account, you will need to configure the following set of account features:

Domain Information 

 

Domain: choose the main domain you are assigning to the account
Username: enter the username you are assigning to the account or leave the one created by default
Note: Must Edit Auto Generated User Name eg. use78nam
Password: enter the password you are assigning to the account; passwords are case-sensitive and must be at least 6 characters in length and contain at least one number and one symbol
eg. Tg#@%$@~@#54^^]{
Email: here you need to specify contact email address which will receive server-side notification, like when you reset the password for your account

Package

Package: in this drop-down menu you can see the list of the existing hosting packages and select one for your new account

Settings 

Dedicated IP: this option defines if the new account can use a dedicated IP address
CGI Access: by enabling this option you allow CGI scripts for this account
cPanel theme: select the theme that will be used by your new account; you can find overview for both x3 and paper_lantern theme in this guide
Locale: here you can set the language for the new cPanel

DNS Settings

In this box you can enable DKIM and SPF records used for email authentication and define the nameservers – either the ones specified on your domain’s registrar side or the ones set in Basic cPanel & WHM setup menu.

Mail Routing Settings

Automatically Detect Configuration: this option will configure mail exchanger depending on the MX records and priority you set for them
Local Mail Exchanger: this option will configure the server to always accept mail locally whenever it is sent from the server or outside the server, select it if you wish to use your cPanel email service
Backup Mail Exchanger: this option will configure the server as a backup mail exchanger; mail will be held until a lower number mail exchanger is available
Remote Mail Exchanger: this option will configure the server not to accept mail locally and send mail to the lowest MX record, select it if you wish to use a third-party email service

Once ready, click on  Create. If the account creation has been successful, you will see this message:

That’s it!

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How to create a package in WHM/cPanel https://www.zybosys.com/support/kb/how-to-create-a-package-in-whmcpanel/ Thu, 14 Sep 2017 13:35:41 +0000 https://www.zybosys.com/support/kb/?p=28 hosting package is simply a set of functions, limitations and resources each cPanel account may have within a Reseller Hosting Account.

Basically, having different packages with a different set of functions and limitations allows to provide a range of hosting accounts based on particular features.

NOTE: It is recommended to configure a hosting package prior to creating a new cPanel account in WHM to simplify further cPanel accounts management process.

To create a new package in WHM, you will need to do the following:

1. Log into WHM using http://domain.com/whm or https://hostname_server/whm
2. Navigate to the Add a Package menu in the section Packages
3. Set appropriate quotas in the Resources section
4. Choose required settings for the package in Settings, including Feature List
5. Check Digest Authentication at account Creation
5. Click on the Add button:

 

That’s it!

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Google Mail Fetcher setup for G Suite (Google Apps) https://www.zybosys.com/support/kb/google-mail-fetcher-setup-for-g-suite-google-apps/ Thu, 14 Sep 2017 12:01:03 +0000 https://www.zybosys.com/support/kb/?p=20 Google interface allows you to add an external email account to your G Suite. Therefore, you can send and receive emails from your cPanel or Private Email address within Google interface. In order to configure it, follow the steps below:

1. Log in to your G Suite Admin console and go to Apps menu:

2. Choose Google Apps menu:

3. Then choose Gmail > Advanced Settings:

4. Make sure that Allow per-user outbound gateways option is enabled:

And POP and IMAP access option should be disabled:

NOTE: It may take several hours for the system to propagate the changes, wait for at least an hour and then continue configuring your account.

5. Feel free to refer to the following guides to proceed with Google Mail Fetcher setup:

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